Carrier launch online platform for HVAC systems

Carrier launch online platform for HVAC systems

UK:  Carrier has announced the launch of a new monitoring solution that offers unprecedented levels of choice and performance by providing building owners and maintenance staff to track and remotely monitor their heating, ventilating and air-conditioning systems, and receive expert analysis and recommendations from Carrier experts.

To meet the needs of each user, the solution comes in three levels: standard, premium and infinite, with services including automatic alarm notification and corrective actions, data analysis and specific recommendations from Carrier experts to optimize resource allocation.

The service enables improved response through alarm monitoring and pre-diagnostics, allowing the identification of a potential issue before it occurs. Corrective actions can be taken quickly, either on site or via a remote connection to the equipment. 

This monitoring solution adapts to a broad range of systems, new or existing, and can also be connected to non-Carrier equipment.

A Web portal offers customers a single point of connection to access and monitor all their sites at the chiller or chiller plant level. The system links the equipment to Carrier’s data center through a dedicated virtual network via dedicated Access Point Name: no data will circulate through the Internet, and there are no extra telecom costs.

“Through this new offering, Carrier delivers an advanced monitoring solution with Carrier’s expert know-how. It is an effective way for our customers to monitor their sites and installations and maintain them at top performance levels,” said Adam Pinfold, Technical Development Manager, Carrier Controls UK Ltd.

To find out more about Carrier’s new monitoring solution contact Phil Treacher on 01372 220 220, or email

Carrier operates in the UK as Toshiba Carrier UK Ltd and is the world leader in high performance heating, ventilating and air conditioning (HVAC) systems, and is a part of UTC Climate, Controls and Security, a unit of United Technologies Corp. (NYSE: UTX).


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